Who are the Volunteers?
Our Volunteers are the invaluable team that ensure we can respond to the needs of Scheme Users. They’ve chosen, as an act of goodwill, to put themselves forward to act as good neighbours to others in the local community when needed.
All of our Volunteers are over 18, fully vetted and DBS (Disclosure & Barring Service) Checked before they become Volunteers.
Do Volunteers work fixed times?
As tasks are allocated in response to a request from a registered Scheme User, our Volunteers will only cover the tasks they are free and willing to undertake. We recognise that people are giving their time for free, so if they are doing something else or simply don’t want to do a task we respect this.
For those Volunteers who man the Scheme phone (Call Handler) they will have the phone for a week at a time, working in rotation with other Call Handlers.
What do Volunteers do?
Volunteers can undertake a variety of tasks, including:
• Transport to medical appointments or social events
• A friendly chat/companionship for those living alone
• Help with minor household tasks
• Help with filling in forms (non-legal), letter writing
• Help with shopping
• Collecting prescriptions
• Changing library books
• Pet care, light gardening, watering plants on a short-term basis when you are unable
• Light household tasks such as changing a light bulb
• Call handling, i.e. manning the Scheme phone and allocating tasks
In addition, our Volunteers come together regularly to catch up on all things Good Neighbours, eat cake and have a chuckle.
Do I get paid for Volunteering?
No, however where a task involves driving, e.g. a lift to an appointment or collection of a prescription, the User will pay the Volunteer 45p for each mile undertaken from/to the Users address to the location and back again as appropriate (subject to a minimum charge of £1), plus the cost of any parking charges.
(Mileage from the Volunteer’s address to/from the Users address can be claimed separately from The Scheme)
How do I become a Volunteer?
Easy, the process starts by completing the Volunteer Application Form. Once you’ve done this, we’ll be in touch to arrange an interview where we tell you more about The Scheme, the role of the Volunteer and ask you some questions to check it’s right for both parties.
Can anyone be a Volunteer?
Anyone over the age of 18 in receipt of a clear DBS (Disclosure & Barring Service) Check and who passes the interview process can become a Volunteer.
We reserve the right to decline a potential Volunteer where we feel it appropriate to do so to ensure the safety and security of all parties.